You can pay your water bill through the mail, in person at a payment station or through online banking if your bank gives you that option.
Pay by Mail
You can mail your bill payment stub along with a check or money order made out to "Tennessee-American Water Company" to:
Tennessee-American Water Company
P.O. Box 6338
Chattanooga, TN 37401
Include your account number on your check.
Pay in Person
You can pay your water bill by bringing the bill you got in the mail and a check or money order to any of these Tennessee-American Water Company pay stations.
If your bank offers online banking with bill payment, you can pay your Tennessee American bill through your checking account online. Ask your bank for more information
Problems with Your Bill
If you have a question about your bill or any complaint, call Tennessee American's customer service line at (423) 755-7650.