Answers to Questions about Health Insurance Programs in Chattanooga

You can use these resources to get answers to your questions about Medicaid and TennCare.

Family Assistance Hotline
If you have a case with the Department of Human Services, you can call the Family Assistance Hotline to get answers to your questions about cash assistance, food stamps, Medicaid or TennCare. Operators are available 8:00 a.m.-4:30 p.m., Monday through Friday. To get help, call 1-888-863-6178.

TennCare Hotline
You can call the TennCare hotline to get information on eligibility, the TennCare health plans, costs and more. Operators are available Monday through Friday, 8:00 a.m.-4:30 p.m and you can listen to recorded information around-the-clock. To get help, call 1-800-669-1851.

TennCare Solutions
You can call the TennCare Solutions hotline 8:00 a.m.-4:30 p.m., Monday through Friday to file an appeal about problems getting Medicaid or TennCare. To get help, call 1-800-878-3192.